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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Get Here Get Out

JUMP TO

Location/Entrances
Bart/Shuttles
SFMTA/Muni
Caltrain
Biking
Rideshare

Location/Entrances

  • Portola is a 21+ event located at Pier 80.
  • Make sure you have your ID and AXS Mobile ID Barcode ready before you head in.
  • We love our neighbors. Please be respectful of the surrounding community as you enter and leave the festival.
  • View GET HERE + GET OUT Maps closer to festival dates.
  • Check this page regularly for updates. Information is subject to change without notice.
  • *THERE IS NO FESTIVAL PARKING AVAILABLE AT PIER 80. PLEASE DO NOT DRIVE TO THE EVENT.
    • Cut back on emissions and consider alternative modes of transport options listed below.


GA Entrance:

  • This is the main entrance.
  • It is located at 901 Marin St, San Francisco, CA 94124.

VIP Entrance:

  • Located at 501 Cesar Chavez St. San Francisco, CA 94124.

Both entrances are accessible.

BART / SHUTTLES

Take BART to 24th St. Mission Station and hop on the free Portola shuttle at the corner of Valencia St. and 24th St. to Pier 80. Have your Clipper Card, ID, and mobile ticket ready on the Portola or AXS App before you head to the event.

Shuttles will run on a loop between Pier 80 and 24th St. Mission BART Station 12:30pm - 11:30pm.

  • 24th St. Mission BART Station shuttle loading zone will be at the corner of Valencia St. & 24th St.
    • 2 blocks west upon exiting with signs and staff directing.
  • Pier 80 shuttle loading zone will be near the venue at the corner of Illinois St. and Cesar Chavez St. (within 2 blocks)
  • There will be a limited amount of accessible shuttles to Pier 80.
    • Please email us a request here.
  • All BART stations are accessible.
    • More information about BART accessibility can be found HERE.

Avoid the toll lines and pay your BART/Muni fare ahead of time.

  • Get a digital Clipper card.
  • You can pay with Google or Apple Pay to load fare onto your Clipper card or your mobile wallet.
  • Use the Trip Planner to figure out your route and schedule.
  • Don’t wait until the last minute!

SFMTA / MUNI

Muni provides trains and buses to and from Pier 80.
Have your Clipper Card, ID, and mobile ticket ready on the Portola or AXS App before you head to the event.

Transfer to the T Third Street Muni Light Rail at Union Square Station or Powell St. Station then ride to 3rd and 23rd St or 3rd and Marin St Station located near the venue.

  • The 48 Quintara bus stop is a 10-minute walk away at Pennsylvania Ave. and 25th St.
  • The 19 Polk bus stop is a 10-minute walk away at Evan Ave. and 3rd St.
  • The 10 Townsend bus stop is a 15-minute walk away at 25th St. and Dakota St.
  • All stops on the T Third between Chinatown and Sunnydale are accessible. More information about accessible stops can be found HERE.

Avoid the toll lines and pay your BART/Muni fare ahead of time.

  • Get a digital Clipper card.
  • You can pay with Google or Apple Pay to load fare onto your Clipper card or your mobile wallet.
  • Use the Trip Planner to figure out your route and schedule.
  • Don’t wait until the last minute!

CALTRAIN

Riders planning to attend Portola can ride Caltrain to the 22nd Street Station and walk to and from Pier 80. (Approx 1 mile)

The last Southbound train making all stops to San Jose departs 22nd Street Station at 12:10 a.m.

  • This station can only be accessed via stairs from 22nd Street and Iowa Street for southbound and northbound service, respectively. There are no ramps, elevators, or escalators to reach the platforms.
  • The next accessible stop is at San Francisco Caltrain Station where you can transfer to the T Third.
  • All stops on the T Third between Chinatown and Sunnydale are accessible.
  • More information about Caltrain accessibility can be found HERE.
  • More information about accessible SFMTA stops can be found HERE.

Parking at Caltrain stations:

  • Costs $5.50 for the day.
  • Permits can be purchased using the Caltrain mobile app or through ticket machines onsite.
  • The mobile app can be used immediately after parking, as it requires a space number.
  • Paid parking rules are enforced throughout the day.

Caltrain reminds customers that open alcoholic beverages are prohibited on the trains beginning at 9 p.m. on special event days and nights.

For more information about Caltrain schedules and fares or for help planning your trip, call Caltrain Customer Service at 1.800.660.4287 (TTY 650.508.6448) or visit Caltrain.com.

BIKING

BIKE VALET

We’re excited to partner with the San Francisco Bike Coalition for free Bike Valet for a limited amount of bicycles.

  • Ride your bike to Portola and attendants will keep it secure (while spots last - these fill up fast!).
  • Have your ID and mobile ticket ready on the Portola or AXS App before you head to the event.
  • Bike Valet will operate from 12:30pm - 11:30pm each event day.
  • Check back later for more information about the location.
  • No spots left? There are plenty of bike racks scattered across the area.

BAY WHEELS

Riding with Bay Wheels is an easy, affordable, and super-fun way to explore San Francisco, the East Bay, and San Jose. Just hop on an ebike or a classic ride—and be on your way. Use code PORTOLA24 for one (1) free unlock to/from Portola.

  1. Unlock It: Pick out a bike, and use the Lyft app or your Clipper card to scan its QR code.
  2. Ride It: Hop on and start cruisin’.
  3. Park It: Find an open space at any Bay Wheels docking station. When the lock-in light turns green, you’re all set. Ebikes can be locked at public racks for an additional $2.

Keep an eye out for the Bay Wheels Station at the corner of Illinois St. and Cesar Chavez St. intersection. There are also Bay Wheels stations scattered across the area near Pier 80.

  • Illinois St. + Cesar Chavez St. *CLOSEST TO EVENT ENTRANCE / EXIT
  • Indiana St. + Cesar Chavez St.
  • Evans Ave + Newhall St.
  • Illinois St. + 20th St.
  • Iowa St. + 22nd St.
  • Utah St. + 25th St

*info/location subject to change. For more info about the Bay Wheels rider experience, go here.

RIDESHARE / DROP-OFF + PICK UP

We do not recommend arriving by car to the festival. You’ve been warned!
We recommend alternative methods of travel other than driving.
Skip the hassle and try another transportation mode.

Willing to risk it? Then request your rides to + from the drop-off/pick-up zone at 23rd St. and Illinois St.

  • This zone is located a few blocks away from the main entrance.
  • Consider scheduling your rides to and from the drop-off / pick-up zone in advance.
  • Expect traffic delays from vehicle congestion. Not Joking.

For accessible drop-off and pick-up suggestions, please send us an email request here.